Resources

The Extraordinary Leader: Turning Good Managers Into Great Leaders

The Extraordinary Leader: Turning Good Managers Into Great Leaders

In their book “The Extraordinary Leader: Turning Good Managers Into Great Leaders”, Zenger and Folkman present a comprehensive leadership model using the metaphor of a tent supported by five tent poles. The center pole is Character, while the other four poles are Personal Capability, Focus on Results, Interpersonal Skills, and Leading Organizational Change.

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10 Tips for Delivering Exceptional Service in The Tourism & Hospitality Industry

10 Tips for Delivering Exceptional Service in The Tourism & Hospitality Industry

The domestic tourism bolstered hospitality industry in January according to Philippine Star. This is a sign for businesses in the Tourism and Hospitality Industry to start creating memorable guest experiences. That’s a simple yet a tall order. Providing exceptional service is key to ensuring your guests leave happy and satisfied, and it can also mean they’ll be more likely to recommend your establishment to others.

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Future-proofing the Supply Chain

Future-proofing the Supply Chain

In order to future-proof their supply chains, forward-thinking CSCOs must balance traditional goals such as cost, quality, and service with new priorities for the rest of the 21st century.

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6 Key Phases of an ERP Implementation Plan

6 Key Phases of an ERP Implementation Plan

When you have a major undertaking such as an enterprise resource planning (ERP) system, it’s better to approach it strategically to minimize the mishaps and maximize the gains. Ideally, this complex phase will come in 6 phases as outlined below.

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Unlocking Success in Digital Transformation

Unlocking Success in Digital Transformation

The most successful transformations are those that leverage technology to drive meaningful change, differentiating them from other change efforts. Here are 5 factors that can improve the chances of success.

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