When you have a major undertaking such as an enterprise resource planning (ERP) system, it’s better to approach it strategically to minimize the mishaps and maximize the gains.
ERP systems support and automate various functions across your business, including financial management, human resources, sales, and manufacturing. The process of implementing an ERP system typically takes several months and can be quite complex.
Ideally, this complex phase will come in 6 phases as outlined below.
- Discovery & Planning. This includes researching and selecting a system, setting up a project team and defining detailed system requirements.
- Design. This includes designing new, more efficient workflows and other business processes that take advantage of the system.
- Development. This involves configuring and, where necessary, customizing the software to support the redesigned processes.
- Testing. This involves implementing initial tests internally first before fully unleashing the new system in public. Testing and development may occur concurrently with other phases.
- Deployment. Finally, the phase when you publish your system.
- Support and Updates. Phase’ focus will shift to listening for user feedback and adjusting the system accordingly after your system is live.
Simply creating a phased implementation approach isn’t enough to guarantee success. It’s important to follow ERP implementation best practices within each phase.
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