“Anticipating adverse events is a qualitatively different task than responding to adverse impacts,” says VP Analyst, Gartner. “Many organizations use the same individuals in both scenarios, but not all team members are best suited for both situations”. Companies need to form TIGER teams, not just SWAT teams.

Steps on Planning and responding to adverse events.

– Educate
– Prioritize
– Plan
– Document
– Implement
– Evaluate

In creating a risk management team, each unit has a different function in the planning and responding to crises; each member requires a unique skill set.

5 Cognitive Dimensions Assessment

1. Problem-solving: Better vs. Different
2. Perspective: Part vs. Whole
3. Tolerance for ambiguity: High and Low
4. Focus: People vs. Task
5. Internal vs. External

We are LEADS Resources, a training and consulting provider in the area of Leadership; Management, Human resources, and Business processes; Supply Chain. Check out our website for more information on Strategic Planning at https://leadsresources.com/.

Original Article: GARTNER

The scale of this current virus crisis is ever-increasing and constantly evolving. We may not have yet reached its peak detrimental impact given the enormity of its possible negative effects in several facets of our modern society. There will definitely be a string of disruptions in every business’ operations, of which the hardest hit would be its supply chain.

The best response, therefore, is to be ready before such a crisis hits – whether it be the same in a heavier degree or a totally new one. Options become more limited when a disruption arising from a crisis is in full swing. There are measures that can be taken now even if one’s business is not fully prepared.

Thus, you should gain lessons about how you can better prepare your company to deal with future large-scale crises.

We are LEADS Resources, a training and consulting provider in the area of Leadership & Management of Human Resources, Business Processes & Supply Chains. Check out our website for more information on Supply Chain Management at https://leadsresources.com/

ORIGINAL ARTICLE: https://hbr.org/

The breakneck speed with how we ended in a lockdown due to the Coronavirus outbreak reveals where most supply chain plans are left vulnerable. The work to re-evaluate readiness plans can be summarized in 6 areas according to Sara Cotgreave, Director at Globaltraid.

1. More investment in enterprise resource planning ushering the return to more decentralized stores and stock keeping.
2. Re-evaluation of the strategic value of roles done remotely and critical on site
3. Emergency planning and risk assessments
4. Adding a list of critical supplier contacts to emergency plans
5. Enhance network or leased line capability to secure bandwidth for emergencies, and
6. Contracts to include a schedule that covers emergency operations and call trees

We are LEADS Resources, a training and consulting provider in the area of Leadership Management, Human resources, and Business Process Supply Chain. Check out our website for more information on Supply Chain Management at https://leadsresources.com/.

Original Article: cips.org

Consumer behavior continues to shift as a result of the coronavirus pandemic. With this, consumer health companies must consider the stakeholders needs and interests. Three broad phases of consumer behavior are escalation, accumulation, and early recovery.

Consumer-health companies should consider three-part organizational response to COVID:

1. Protect people and the business
2. Adjust the front-end operations models
3. Build scenarios to enact further changes

Points on how consumer-health companies can support the stakeholders:

1. Consumers

– Educate Consumers
– Get products to people in new ways
– Play visible, purpose driven role

2. Customers

– Enable flexible product flows
– Bolster the online presence
– Become a trusted, transparent adviser

3. Employees

– Increase communication
– Change working norms
– Protect peoples health

We are LEADS Resources, a training and consulting provider in the area of Leadership Management, Human Resource, and Business Process Supply Chain. Check out our website for more information on our training about Business reset: How to start rebuilding your business resiliency for long recovery from COVID19 at https://leadsresources.com/.

Original Article: Mckinsey.com